Needless to say we were all upset. Now she had no pictures from her trip. WalMart refunded the price of the cameras but that really didn't make us feel better.
So on the off chance that my local Black's store could do something with the negatives, I took them all in. In retrospect, I have no idea why I didn't get the instant cameras at Blacks, but I think we were doing other shopping at WalMart so it just seemed easiest. Not always the best choice, I guess. So Pat, who has been with our local Black's forever, took the negatives, but couldn't make any promises. About a week later, she called and said that the pictures aren't the greatest, but you could make out the images in them. When we picked them up, she didn't charge us anything as I'd been a long time customer. Holy cow. We now had pictures from the trip and she didn't charge us for them. You really don't get service like that anymore. We were so grateful that we felt that a thank you card was needed. We inserted a Tim Horton's card in there for her as well. Needless to say, I'm a Black's customer till the end. Not only for the amazing service we got, but also because I think their pictures really are the best.